Last Updated: 18/02/2026
This Privacy Policy explains how ClearVita (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you use
www.clearvita.co.za (“Website”).
We are committed to protecting your privacy in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Information We Collect
We may collect the following personal information:
- Full name
- Contact number
- Email address
- Delivery and billing address
- Payment details (processed securely via third-party providers)
- Website usage data (cookies and analytics)
2. How We Collect Information
Information is collected when you:
- Place an order
- Complete a contact form
- Subscribe to marketing communications
- Communicate with us via WhatsApp, email, or phone
- Browse our Website (via cookies and analytics tools)
3. Purpose of Processing
Your personal information is processed for the following purposes:
- Order fulfilment and delivery
- Payment processing
- Customer support
- Warranty and service communication
- Marketing (only with consent)
- Compliance with legal obligations
4. Legal Basis for Processing
We process personal information based on:
- Your consent
- Performance of a contract (purchase of goods)
- Compliance with legal obligations
- Legitimate business interests
5. Sharing of Information
We do not sell your personal information.
Your information may be shared with:
- Payment gateway providers
- Courier and logistics partners
- Installation partners (if applicable)
- Professional advisors where legally required
6. Data Security
We take reasonable technical and organisational measures to safeguard personal information against loss, misuse, unauthorised access, or disclosure.
7. Data Retention
Personal information is retained only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
8. Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing for marketing purposes
- Lodge a complaint with the Information Regulator
9. Cookies and Website Analytics
Our Website may use cookies and analytics tools to improve user experience and measure website performance.
You may disable cookies through your browser settings, although this may affect site functionality.
10. Marketing Communications
We will only send marketing communications where you have consented. You may unsubscribe at any time by using the unsubscribe link or contacting us directly.
11. Cross-Border Transfers
If any service providers process data outside South Africa, we ensure that adequate data protection safeguards are in place as required by POPIA.
12. Changes to This Policy
We reserve the right to update this Privacy Policy. Updates will be published on this page with a revised “Last Updated” date.
13. Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact:
Email: [Insert Business Email]
Website: www.clearvita.co.za
By using this Website, you consent to the collection and processing of your information as described in this Privacy Policy.
